Frequently Asked Questions

Microsoft Copilot Chat

Microsoft 365 Copilot Chat is available free to organizations that have a Microsoft 365 license. Copilot Chat is a prompt and response experience and uses information from the internet (web-based chat). You can also create images and use Copilot Pages to save, edit, and share AI-generated content. Overview of Microsoft 365 Copilot Chat 

Any users with access to MS 365 Enterprise. Manage Microsoft 365 Copilot Chat

Windows – Windows 11  

Mac - Requires macOS 14.0 or later and a Mac with Apple M1 chip or later. 

iOS - Requires iOS 16.0 or later 

iPadOS - Requires iPadOS 16.0 or later 

Apple Vision - Requires visionOS 1.0 or later 

Android - Requires Android 8.0 and up 

Note: An active internet connection is required to use Copilot on all platforms 

To use the free version of Microsoft Copilot, you can access it through your web browser at copilot.microsoft.com

Microsoft 365 Copilot

Microsoft 365 Copilotis a licensed service. It includes all the features in Microsoft 365 Copilot Chat and can be used for web-based (internet) and work-based (Microsoft Graph) chat. 

UNM staff, faculty, and student employees may purchase M365 Copilot via a billing index to their departments. Due to licensing limitations, UNM is only able to sell faculty, staff and student employee licenses to departmental purchasers through the UNM Software Store. At this time, UNM is unable to sell licenses to individuals without the support of a departmental purchaser.

Microsoft 365 Copilot costs $365 per year per user. It is charged annually and requires a one-year commitment. Licenses are non-refundable and non-transferable. 

Windows – Windows 11 

Mac - Requires macOS 14.0 or later and a Mac with Apple M1 chip or later. 

iOS - Requires iOS 16.0 or later 

iPadOS - Requires iPadOS 16.0 or later 

Apple Vision - Requires visionOS 1.0 or later 

Android - Requires Android 8.0 and up 

  • An active internet connection is required to use Copilot on all platforms 
  • Microsoft 365 Apps for Enterprise and an A5 license are required for Copilot integration in Office applications. Office 2019 or older are not compatible with Copilot.    
Please see Fastinfo8068 for information on how to purchase and download M365 Copilot from the UNM Software Store.

Apple Intelligence

Apple Intelligence is Apple’s suite of AI features that is built into certain Apple devices. Apple Intelligence Overview
Faculty, staff, or students with access to UNM-owned Apple hardware (running MacOS, iOS, or iPadOS) with the appropriate requirements and/or updates (more information below)
  • MacBook Air - M1 and later 

MacBook Pro M1 and Later 

iMac M1 and later 

Mac Mini M1 and later 

Mac Studio M1 Max and later 

Mac Pro M2 Ultra 

iPad Pro M1 and later 

iPad Air M1 and later 

iPad Mini A17 Pro 

iPhone 15 Pro A17 Pro 

iPhone 15 Pro Max A17 Pro 

iPhone 16 Pro A18 Pro 

iPhone 16 Pro Max A18 Pro 

iPhone 16 A18 

iPhone 16e A18 

  • iPhone and iPad – iOS/iPadOS v. 18 and up  
  • Mac – Sequoia v. 15.0 and up 
  • To get started with Apple Intelligence, update your device to the latest software version. After you update, on-device Apple Intelligence models will start downloading (time to download varies).